Terms of Service

Prospectrum is operated by Brand Armor AI V.O.F., registered in the Netherlands, company registration number 99567814, VAT number NL869042981B01.

Reach us at admin@prospectrum.app.

Prospectrum discovers publicly listed local businesses that match criteria you define, scores them, drafts outreach emails, sends them on your instruction, and routes replies back to you. You decide who is contacted and what is said. We provide the tooling.

• You must be at least 18 and able to enter a contract on behalf of yourself or your business.
• You are responsible for everything that happens under your account, including keeping your credentials secure.
• You must give us an accurate email address and keep it current, since we use it for service and billing notices.
• One person or business per account. Do not share access with people outside your organisation.

Prospectrum sends email on your behalf, so how you use it affects other customers. You agree not to use the service to:

• Send email to people who have asked you not to, or to lists you bought, rented or scraped from a third party.
• Send content that is misleading, deceptive, defamatory, or that misrepresents who you are or who you work for.
• Send anything unlawful, or anything promoting adult content, gambling, weapons, illegal drugs, or financial products you are not licensed to sell.
• Evade unsubscribe requests, bounce handling, or the sending limits attached to your plan.
• Resell, sublicense, or expose the service to third parties as if it were your own product, without a written agreement with us.
• Attempt to break, overload, reverse engineer, or gain unauthorised access to the service or the accounts of other customers.

You are responsible for complying with the marketing and privacy laws that apply where you and your recipients are, including GDPR and the ePrivacy rules on unsolicited email. Every message sent through Prospectrum must identify you and offer a working way to opt out.

We monitor bounce and complaint rates. If your sending puts our infrastructure or other customers at risk, we may pause your sending, and we will tell you when we do.

You keep ownership of the content you put into Prospectrum and the lead data generated for you. For personal data contained in your leads, you are the data controller and we act as your processor, handling it only to run the service for you. Our privacy policy sets out what we collect and why.

We may use aggregated, non-identifying information about how the service is used to operate and improve it.

• The free plan is available without payment details and has the usage limits shown on the pricing page.
• The Pro plan costs $6.99 per month, charged in advance and renewing automatically each month until you cancel.
• Payments are processed by Stripe. We do not store your card details.
• Prices exclude VAT or sales tax unless stated. Any tax that applies is calculated at checkout and shown before you pay.
• If a payment fails, Stripe retries it. While a payment is outstanding your account reverts to free plan limits, and campaigns above that limit are paused.
• We may change prices with at least 30 days notice by email. A change takes effect at your next renewal, and you can cancel before then.

Cancellation and refunds are covered in our refund and cancellation policy.

We work to keep Prospectrum available but do not promise uninterrupted service. Lead discovery depends on third party sources and email delivery depends on receiving mail servers, neither of which we control. We may change or discontinue features, and will give reasonable notice before removing something you rely on.

You can close your account at any time from your account page. We may suspend or close an account that breaches these terms, that puts our sending infrastructure at risk, or where required by law. Where the situation allows it, we will warn you first and give you a chance to put it right. If we close a paid account for a reason that is not your breach, we refund the unused part of the period you paid for.

Prospectrum is provided as is. To the extent the law allows, we are not liable for lost profits, lost business, lost data, or indirect or consequential loss. Our total liability in any 12 month period is limited to what you paid us in that period. Nothing here limits liability that cannot be limited by law, including for death, personal injury, fraud, or intentional misconduct.

We may update these terms. For material changes we will give at least 30 days notice by email, and continuing to use the service after that means you accept the new version. The date at the top shows when this page last changed.

These terms are governed by the law of the Netherlands, and disputes go to the competent courts there. If you are a consumer, this does not remove the protections of the law where you live.

Questions about these terms go to admin@prospectrum.app, or use the contact form.